Why Every Website Needs an Audit Before a Redesign

Minimalist workspace with organised papers, a notebook with a website sitemap sketch, and neatly arranged folders representing digital organisation.

Is your website bigger than you think?

When most business owners think about their website, they usually think about the pages they can see in their main navigation: Home, About, Services and Contact. But your website could actually be much bigger than you realise.

Behind the scenes, there may be blog posts, old service pages, hidden landing pages, downloadable resources, seasonal promotions and content that was useful once but is no longer relevant. Over time, websites naturally grow as your business evolves. You add new services, publish articles, create resources and update information. This is a positive thing — it shows that your business is moving forward.

The challenge is that websites rarely get a proper clear-out. Eventually, it can become difficult to know exactly what you have, what is still needed and what might be making your website harder for visitors to use.

And that is where a website content audit comes in.

A recent website content audit uncovered 368 pages

Recently, I audited a small business website that had grown to 368 pages. Not because it was badly built, and not because anyone had done anything wrong, but simply because, like many business websites, it had evolved over time.

When we first discussed the project, the obvious solution seemed to be a complete website redesign. The website needed some attention, and starting again felt like the natural next step. However, once I started looking more closely, it became clear that a full redesign was a much bigger project than either of us had initially expected.

Rather than immediately committing to a large investment of time and money, I suggested taking a more strategic approach. The first step was to focus on the areas that would make the biggest immediate difference: simplifying the homepage and improving the navigation.

These changes would make the website easier for visitors to use straight away, without needing to rebuild everything. Sometimes the best solution isn't the biggest project — it's identifying the changes that will have the greatest impact.

Before redesigning, understand what you already have

Before making decisions about the future of the website, I recommended carrying out a full audit.

A website audit is simply the process of taking stock of everything that already exists. Think of it like clearing out a cupboard before redecorating a room. There is no point buying beautiful new storage if you haven't first decided what you actually need to keep.

Your website is the same. Before changing colours, layouts or pages, you need to understand what content already exists, what is still relevant, what your visitors need and where information might be difficult to find.

The aim isn't to remove everything and start again. It's about creating clarity so that any future improvements are based on a proper understanding of the website you already have.

Why websites become overwhelming

Most business owners don't intentionally create large, complicated websites. It happens gradually.

You start with a few essential pages, then over the years you add new services, blog posts, FAQs, resources, sales pages and campaign pages. Each addition makes complete sense at the time because it supports your business at that particular moment.

The problem is that websites rarely get the same attention as other areas of the business. We update our services, create new offers and publish new content, but we don't always go back and review what is already there.

Before long, you can have pages you forgot existed, outdated information, similar content spread across multiple pages and a navigation menu that no longer reflects your business today.

The website starts becoming harder to manage, and more importantly, harder for your customers to use.

A website audit turns confusion into clarity

One of the most rewarding parts of this project has been seeing what happened after the audit. Instead of feeling overwhelmed by the number of pages, my client now has a clear plan and a better understanding of what needs to happen next.

They have been working through the website, tidying and organising the content based on my recommendations. Seeing them take ownership of the process has been fantastic because the goal was never just to fix a website for them, it was to give them the clarity and confidence to make informed decisions themselves.

Sometimes the biggest value I can provide isn't making every single change personally. It's helping someone understand their website well enough that they no longer feel overwhelmed by it.

A little structure can replace a lot of confusion.

How I audit a website

The first step in an audit is creating an inventory of every page. I usually start by generating a sitemap using a free sitemap tool, which creates a list of the website URLs.

I then organise everything into a Google Sheet so we can review each page and decide what needs to happen next. Having everything in one place makes it much easier to see patterns and identify opportunities to simplify the website structure.

For each page, I consider questions such as:

  • Is this page still relevant?

  • Is the information accurate and up to date?

  • Does this service still exist?

  • Could this content be combined with another page?

  • Is it easy for visitors to find?

  • Does this page still have a clear purpose?

The goal isn't to delete content for the sake of it. It's about making sure every page has a reason for existing and that your website is supporting your customers rather than creating confusion.

The benefits of auditing before redesigning

Starting with an audit means your future website decisions are based on understanding rather than guesswork. It helps you simplify your navigation, improve the customer journey, remove outdated or duplicated content, identify SEO opportunities and create a clearer structure for the future.

It also helps you prioritise. Not everything needs to happen at once.

A website redesign can feel like a huge project, but breaking it down into smaller, strategic steps often makes the process much more manageable.

Small improvements can make a big difference

One of the things I love about working with small business owners is helping them see their website differently.

Sometimes the right solution is a complete redesign. Other times, it is a series of thoughtful improvements that make the existing website work much harder. The important thing is making decisions based on what your business and your customers actually need, rather than automatically assuming you need to start again.

A website audit is often the best place to begin. It gives you clarity, reduces overwhelm and helps you create a realistic plan for moving forward.

Want to audit your own website?

I've created the Google Sheets website audit template I use when reviewing websites with clients. It will help you create an inventory of your pages and start identifying what needs updating, removing or reorganising.

[Download the free website audit template]

And if you discover your website needs a bigger rethink, I'm always happy to help you work out the best next step.


Hi I'm Angela

As a Squarespace web designer and digital systems expert I am passionate about keeping life (and work) as simple as possible.

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